Experiment Weights and Caller Transcription Improvements

Experiments now validate variant traffic percentages, while caller transcription stays active through Conversation Manager reconnects.

Published: September 24, 2026

This week’s update to the Syllable Agentic Platform improves experiment setup by requiring variant traffic shares to total 100%. It also keeps caller transcription running through Conversation Manager reconnects so caller responses remain available in sessions.

Sessions

  • Kept caller transcription running through Conversation Manager reconnects so caller responses are captured in sessions instead of being dropped.

Channels

  • Added percentage-based validation for experiment weights, requiring traffic shares across agent variants to total 100%.

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