The leading health system call center solution empowers patients and eases operational burdens.
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Syllable removes communication barriers between patients and the care they need, when they need it.

Patients deserve, and now expect a nimble and frictionless end-to-end healthcare experience. They must often navigate an elaborate maze of call transfers, long hold times, and clunky websites to access the front door to care.

Syllable leverages artificial intelligence and natural language understanding (NLU) to meet patients where they are — phone, web, and SMS — and continue to improve from every patient interaction.

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Syllable works with many of the largest and most respected healthcare providers across the country.

In 2020, Syllable communicated with 45 million Americans through text and chat about access to care related to appointments, primary care, specialty care, and COVID-19. Syllable automated 4 million patient encounters through voice only and represents access for patients to 21,645 physicians.

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A world-class team dedicated to improving the patient experience.

Syllable brings empathy, transparency, and intelligence to every patient touch point outside the hospital. Our team is committed to delivering a more delightful, streamlined  experience at every step of a patient's healthcare journey.

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