Effortlessly build and
deploy AI agents
Enterprises trust Syllable AI agents for
remarkable performance.
//Build
Agent Builder for Voice Agents
Build Voice AI agents for your call center that flawlessly represent your brand and provide personalized customer care.
Prompt Editor
- Easy to use
- Supports popular Large Language Models (LLMs)
- Includes pre-built templates to help you get started quickly
Audio Channel Support
- AI agents can answer local and toll-free 1-800 numbers via SIP or PSTN
- Webpages are supported through WebRTC
- All calls are recorded and transcribed
Multilingual Language Support
- AI agents are trained and validated to understand and speak languages tailored for call center environments
- English, Spanish, Portuguese, French, Cantonese, Mandarin, Vietnamese, Korean, and Russian
//Production
Building a demo agent is easy, scaling to production is the real challenge.
Deploy and manage hundreds of AI agents with ease using our platform.
Real-Time Monitoring and Alerting
- Monitor speech accuracy and latency.
- Track agent responses and conversation success.
- Identify tool integration issues with error logs and uptime monitoring.
Deployment Management
- Easily deploy new agents and seamlessly manage existing agents.
- Minimize infrastructure costs and effortlessly adapt to traffic surges with built-in auto-scaling for agents and prompts.
Continuous Improvement
- Continuously improve agent behavior with integrated analytics that pinpoint issues in user interactions and tool integrations.
- Test with confidence using labeled test calls, automatically excluded from production analytics, ensuring clean and accurate insights for optimization.
//Safety & Awareness
Ensuring safe behavior for agents is key. Awareness requires complete transparency.
Awareness and Safety
- Dialog safety is crucial.
- Auto-generated conversation summaries flag potential issues for swift review.
Validation
- Teams can verify that LLM interactions align with company policies.
- Avoid harmful content through detailed transcripts and tool responses
Conversational Events
- Real-time events and actionable insights keep teams informed
- Enable teams to respond quickly and effectively
//Security & Compliance
Ensuring your data is protected and your AI agents operate within regulatory requirements.
Enterprise-Grade Security
- Data encryption at rest and in transit using industry-standard protocols.
- Comprehensive audit logs for visibility into all platform interactions.
Regulatory Compliance
- SOC 2 certified to ensure robust security and operational standards.
- Fully compliant with HIPAA to safeguard healthcare-related data.
- Adherence to global privacy regulations.
Secure Infrastructure
- Regular penetration testing and vulnerability assessments.
- Monitoring for threats with immediate remediation protocols.
- Secure multi-region hosting to ensure resilience and minimize downtime.