Achieve tangible ROI with Syllable
Partnering with Syllable is an investment in next-generation patient experience and access technology. Leveraging our deep healthcare and automation domain expertise, Syllable will deliver ROI. Patients experience no wait times, shorter call durations, and much higher degrees of customer satisfaction. Meanwhile, your system’s human resources are optimized, allowing them to focus on patients with the most acute care needs.
The patient access challenge in modern healthcare
Despite the healthcare industry’s massive investments into the digital front door, most patients still prefer to pick up the phone.
However, healthcare systems have finite capacity to answer patient calls. Many are under pressure to reduce staff or field more calls with the same number of agents. And while many systems may know why patients are calling, fewer know how well the system is doing in fielding them.
The impact on health systems is staggering: 12-80% no-show rates for highly limited appointment slots, and 52% of patients report delaying or avoiding the doctor altogether.
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Discover a solution that results in superior patient experience and access
Dive into Syllable's innovative features and AI-powered solutions. Ready to elevate your healthcare support? Contact our team for a detailed demo.Book a demo