Caller Type Filtering and Step Tool Access

Published: September 1, 2026

This week's update to the Syllable Agentic Platform adds a business-or-consumer caller type filter to outbound campaigns, so a campaign can exclude residential numbers without dropping callable business lines on the same carrier. Three fixes land alongside it: per-step tool access settings now survive an edit instead of being silently cleared, the transcript endpoint reports whether a transcript has finished processing, and prompts and insight tools running on Anthropic models work again.

Campaigns

• Added a business-or-consumer caller type filter to outbound campaigns so that residential numbers can be excluded while business numbers on the same carrier are still dialed.

Tools

• Fixed step tool editing so that each step's access settings survive a save, instead of being cleared in a way that could let a step call tools it was meant to be restricted from.

Sessions

• Added a transcript_complete field to the transcript endpoint so that an integration can tell whether every message and tool call for a session has finished processing before reading the transcript.

Prompts

• Fixed prompts and insight tools running on Anthropic models so that they no longer fail after a change in the Anthropic SDK.