Release Notes

A2P SMS Status and DTMF in Call Recordings

SMS A2P registration status on Channel targets and audible DTMF keypad input from agents in call recordings.

v26.5.21

Published: May 21, 2026

This week's update to the Syllable Agentic Platform adds an SMS A2P registration status to Channel targets so users can confirm a number is properly registered, and adds DTMF tones from an agent to call recordings so keypad input is now audible in playback.

Channels

  • Added an SMS A2P compliance status to Channel targets so users can confirm SMS-capable numbers are properly registered.

Sessions

  • Added DTMF tones from an agent to call recordings so keypad input is now audible in playback.

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