Release Notes
Greetings Play in Full
A voice channel fix so configured greetings finish playing before the agent starts listening for caller input.
v26.5.14
Published: May 14, 2026
This week's update to the Syllable Agentic Platform restores expected greeting behavior on voice channels so the configured opening plays in full before the agent listens for caller input.
Agents
- Fixed playback on voice channels so uninterruptible greetings now play in full before the agent starts listening.
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