Improved Silence Detection and Step Tool Reliability

Enhanced conversation stability with improved silence detection for Gemini-powered interactions and critical backend safeguards for Step Tools to ensure more reliable automated workflows.

Published: April 30, 2026

This update enhances conversation stability by improving silence detection for Gemini-powered interactions and introduces critical backend safeguards for Step Tools to ensure more reliable automated workflows within the platform.

Conversation Manager

  • Fixed silence detection for Google Gemini models to ensure more natural sessions without premature cut-offs
  • Aligned the layout of the prompt config and versions pages so that the header, navigation tabs, and content panel are correctly structured
  • Corrected an issue preventing callers from switching languages when using Responsive Dialogue for outbound calls

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