Release Notes
Gemini Insights & Configurable Tool Timeouts
Google Vertex authentication unlocks Gemini-powered Insights, configurable timeouts (1-120s) for external Tools, automated agent voice selection, Speech-to-Text fallback for Responsive Dialogue, and Campaigns webhook configuration.
v26.4.14
Published: April 14, 2026
This update resolves authentication issues to enable Gemini-powered Insights and introduces customizable timeouts for external Tools, ensuring long-running processes like session closures finish reliably. We've also automated agent voice selection and added Speech-to-Text fallbacks to maintain conversation stability during network fluctuations.
Conversation Manager
- Improved Gemini connectivity by adding Google Vertex API authentication to Insights, resolving an issue that previously prevented the generation of automated summaries
- Launched configurable timeout settings for external tools (adjustable between 1 and 120 seconds), allowing critical processes like session-end calls more time to complete
- Implemented automated selection for the Agent's default voice by utilizing the first configured language within their assigned voice group
- Enabled Responsive Dialogue fallback to Google Speech-to-Text v2 when connection issues occur with Deepgram, ensuring callers are always heard during Sessions
Console
- Added webhook configuration to campaigns to allow for automated data updates on specific session statuses, featuring secure HMAC secret generation
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