Available 24/7 in multiple languages, Patient Assistant automates up to 70% of patient needs. Patient Assistant identifies why patients are calling and routes them effectively, revolutionizing their access and experience.
Core Patient Assistant skills
Elevating beyond traditional IVR, Patient Assistant solves the most common reasons patients call you. Through a growing library of skills, Patient Assistant helps you deliver superior patient access while creating capacity for your staff to focus more time on patient care.
Provider & Department Search
Allow patients to schedule, change, and confirm appointments over the phone, without involving your staff.
Offer your patients’ loved ones secure, self-service, direct navigation to patient rooms or nursing stations in the hospital.
Syllable integrates with your existing systems, enabling a seamless and omnichannel self-service experience for your patients and staff.