Personalized 24/7 experience for every caller with Patient Assistant
Available 24/7 in multiple languages, Patient Assistant automates up to 70% of patient needs. Patient Assistant identifies why patients are calling and routes them effectively, revolutionizing their access and experience.
Core Patient Assistant skills
Elevating beyond traditional IVR, Patient Assistant solves the most common reasons patients call you. Through a growing library of skills, Patient Assistant helps you deliver superior patient access while creating capacity for your staff to focus more time on patient care.
Provider & Department Search
Navigating the healthcare system can be a long, frustrating experience. With Patient Assistant, simplify access by sending callers directly to their end destination.
Appointment Management
Allow patients to schedule, change, and confirm appointments over the phone, without involving your staff.
Patient Finder
Offer your patients’ loved ones secure, self-service, direct navigation to patient rooms or nursing stations in the hospital.
FAQs
Offer your patients the information they need, when they need it.
Seamless integrations
Syllable integrates with your existing systems, enabling a seamless and omnichannel self-service experience for your patients and staff.
See the Syllable difference
Percentage of calls automated
Transfer success rate on the phone
Average new appointment calls per clinic per month
Automation rate for managing appointments over the phone
Explore the next generation of patient experience and access
Interested in learning how Syllable’s Patient Assistant can advance access for your organization? Let's talk!
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