Release Notes
WhatsApp Channel & SSO Enhancements
Introducing a dedicated WhatsApp channel integration and enhanced Single Sign-On administration experience.
v26.3.24
Published: March 24, 2026
Connection Manager
- Launched a new WhatsApp channel featuring a simplified agent table view that displays only the primary phone number to ensure a clean, scannable interface.
Console
- Updated Single Sign-On (SSO) user creation by replacing checkboxes with radio buttons, making it easier for administrators to explicitly choose a login method and understand when a password-reset email is required.
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