Weekly Release: Step Tools and Enhanced Campaigns
Launched Step Tools to enable branching, multi-step workflows that simplify complex tasks for agents. This update also adds international support for campaign testing, introduces daily message limits for better outreach control, and resolves critical audio synthesis issues for Spanish-speaking users.
v26.2.27
Feb 27, 2026
API Manager
Validated tool naming and configuration to ensure multi-step workflows follow industry standards and remain error-free.
Added a "Max Daily Limit" setting for campaigns to help manage outreach volume effectively.
Channel Manager
Fixed audio synthesis for Spanish voices to ensure appointment times are announced clearly and accurately without confusing phrasing.
Added support for international phone number validation for outbound campaigns.
Connection Manager
Improved Responsive Dialogue stability by implementing "soft fallbacks" when external AI services experience temporary delays.
Console
Optimized agent list performance to improve the speed of search or filter results across hundreds of agents.
Tools
Launched Step Tools to allow for branching, multi-step workflows that guide users through complex conditions step-by-step.