Step Tools and Enhanced Campaigns

Launched Step Tools for branching, multi-step workflows. International campaign testing support and daily message limits.

Published: February 27, 2026

API Manager

  • Validated tool naming and configuration to ensure multi-step workflows follow industry standards and remain error-free.
  • Added a "Max Daily Limit" setting for campaigns to help manage outreach volume effectively.

Channel Manager

  • Fixed audio synthesis for Spanish voices to ensure appointment times are announced clearly and accurately without confusing phrasing.
  • Added support for international phone number validation for outbound campaigns.

Connection Manager

  • Improved Responsive Dialogue stability by implementing "soft fallbacks" when external AI services experience temporary delays.

Console

  • Optimized agent list performance to improve the speed of search or filter results across hundreds of agents.

Tools

  • Launched Step Tools to allow for branching, multi-step workflows that guide users through complex conditions step-by-step.

View All Release Notes

See the full history of platform updates and improvements.