Back to Release Notes

Platform Update: SMS Campaign Status Tracking and Responsive Dialog improvements

This update enhances Responsive Dialog with improved data handling for call transfers and more reliable transcript logging. Additionally, it introduces real-time SMS tracking for campaigns and debuts a new Tutorials page on the website.

v26.2.18

Feb 18, 2026

Channel Manager

  • Improved Responsive Dialog to support custom data headers and reliable transcript recording.

  • Launched SMS campaign status updates to track the final delivery success of text messages.

Marketing Website

  • Updated Syllable Blog page and created a dedicated Tutorials page