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Platform Update: SMS Campaign Status Tracking and Responsive Dialog improvements
This update enhances Responsive Dialog with improved data handling for call transfers and more reliable transcript logging. Additionally, it introduces real-time SMS tracking for campaigns and debuts a new Tutorials page on the website.
v26.2.18
Feb 18, 2026
Channel Manager
Improved Responsive Dialog to support custom data headers and reliable transcript recording.
Launched SMS campaign status updates to track the final delivery success of text messages.
Marketing Website