July Platform Updates

v25.7.31

Published: July 31, 2025

API Manager

• Updated the Typescript SDK to allow null values in *Service.authValues*, enabling users to update a service without overwriting the original auth value.
• Fixed an issue where a user could not update or add authorization if a service was created without one configured originally.
• Improved usability by making the organization domain an optional field in the SDK.
• Fixed a bug when updating the custom message form validation on name field.
• Fixed an issue with *prompt_history* so that entries are added when new prompts are created, not just when existing ones are updated

Console

• Added Console interface for managing tool services, allowing tools to use authentication secrets.
• Fixed the text font size in the console organization roles UI.
• Reset the filters in console list pages UI when users change them.
• Fixed an issue where campaigns could not be sorted by name in Console.

Tools

• Released the DTMF tool in all Trial accounts to enable agents to send precise tones to any phone tree to navigate the most complex IVR systems.
• Insights - Fixed an issue with searching in an insights file folder where the search filter was not getting properly applied, and at the same time, introduced a new search parameter *filename_exact* to bring into compliance with our API standard.
• Insights - Addressed the missing insights that were a result of failures in the insight pipeline. It was caused by legacy calls getting loaded, and because these calls do not have valid session_id, the insight processor silently fails.
• Insights - Fixed an issue with searching in an insights file folder where the search filter was not getting properly applied, and at the same time, introduced a new search parameter *filename_exact* to bring into compliance with our API standard.

Marketing Website

• Added Call-To-Action (CTA) button on various pages in the marketing website.
• Updated card layout and detail page for the marketing blog website.