Mid-July Platform Updates

v25.7.17

Published: July 17, 2025

API Manager

• Fixed an issue with Google Chirp 3 HD voices for Mandarin.

Connection Manager

• Fixed an issue with STT degraded performance by inducing a soft fallback after two consecutive transcription errors occurred during a call.

Conversation Manager

• Added a new option *options.propagate_tool_result* to the tool definition to pass a response back to the calling system for special handling by the client when interacting with the LLM.

Console

• Added support to Console UI to allow for "saving" last filters set in the list pages within an organization.
• Updated organization settings UI prompt dialog to improve usability.
• Added support to display card view in Web Chat and Agent preview based on tool response.
• Improved readability of the Console role permissions table by right-aligning the column data.
• Added a toast error message if there is failure to retrieve a voice sample in the Console language groups page.
• Updated organization settings in the users table filter to have the label 'User', and to sort the users list page by last updated timestamp by default.
• Added a new feature to allow Admins to resend the email invite to users that have not logged into the organization.
• Addressed several usability issues, including those related to application loading, hyperlink rendering, text formatting, and navigation bar selection.