Console Improvements, Smart Turn for TTS, and Directory Support

v25.11.20

Published: November 20, 2025

Conversation Manager

• Added Smart Turn feature for Deepgram TTS when editing telephony settings in Console.

Console

• Completed a number of prompt fixes and improvements: (1) rendering prompt text instead of raw markdown in history, (2) adjusting the styling of headers and blockquotes, (3) updating editor to behave like Github flavored markdown, and (4) fixing tool suggestion using @ in a prompt.
• Enabled users to filter the Sessions table by Mode.
• Enabled users to see what default values are set for their Telephony configuration when creating a new Channel, and updated documentation for the Channel Telephony configuration accordingly.
• Enhanced usability by enabling Prompt editor toolbar to scroll within the editor window.

Directory

• Added support by enabling Directory for defined organizations.

Tools

• Populated the session end tool field on prompt restoration, and fixed an issue that occurred when attempting to remove session end tool from an existing prompt.

Marketing Website

• Add social media links to the Syllable marketing website.