Platform Improvements

Console updates. API improvements. Platform stability.

Published: March 5, 2025

API Manager

Console

  • Removed HTML tags from Webchat and voice messages.

Conversation Manager

  • Increased efficiency of data shared to LLM from conversation manager
  • Deprecated a few HTTP header names that were passed to external tools.

Tools

  • Contacts - Improved Directory Members API to validate a contact's phone number when creating or updating a contact entry.
  • Added support to agents list endpoint for case-sensitive exact name search matching.
  • Language Groups - Prevented language group create/update from having more than one voice for the same language.
  • Fixed an issue to prevent tools from being deleted if linked to a prompt.
  • SDK Response - Omits tools that have been deleted and/or unlinked
  • Improved the performance of fetching a list of tools.
  • Fixed an issue with the endpoint type on tool create and update.
  • Fixed an issue with overriding agent-level tool static parameters when switching agents.
  • Improvement to ensure tools have a valid default data source static parameter value that points to an existing data source.

View All Release Notes

See the full history of platform updates and improvements.