Back to Blogs

Build, Run and Optimize AI Agents on the Syllable Agentic Platform

Build AI Agents for every idea

Josh York, Christopher Bergt, Ibrahim Cotran, Kurt RosenthalNov 20, 2025
Demo
AI Agents
AI For Healthcare
AI for Enterprise

Build AI Agents for Every Idea: A Guided Demo of the Syllable Agentic Platform

Syllable makes it easy to build, run, and optimize AI agents at enterprise scale. Whether you’re handling inbound phone calls, automating customer interactions, or running proactive outreach campaigns, this overview demonstrates how Syllable turns natural language into real, reliable work.

In this quick demo, Chris walks through the Syllable Agentic Platform and shows just how easy and powerful it is.

AI Designed for Trust and Scale

Follow along with Chris as he highlights what makes Syllable special: simplicity and power. You don’t need to assemble flowcharts, set up complex branching logic, or even write code. At the center of every agent is a prompt - a plain-English instruction describing what the agent should do. You talk to the system the same way you would talk to a colleague:

“Describe what you want, and your agent will know what to do.”

Syllable handles everything underneath the surface: LLM orchestration, infrastructure, security, speech and voice models, and multi-channel delivery.

This allows builders - technical or not - to focus entirely on the agent’s behavior, tone, and outcomes, that is to say, how it handles your customers.

chris-demo-video-tech

Build AI Agents That Respond Naturally

Chris walks through an example of a critical and sensitive interaction: a call to a doctor's office.

Powered by the most advanced tools available, your AI Agent can:

  • Handle phone calls autonomously and independently

  • Greet customers naturally

  • Answer questions about doctors and appointments

  • Access scheduling systems

These behaviors all come from one prompt. No additional configuration is required.

Run Agents Across All Channels

Syllable is truly omni-channel. Every agent you build can operate across:

  • Voice - Handling thousands of concurrent phone calls inbound or outbound

  • SMS - Orchestrating powerful campaigns or just providing simple reminders

  • Web chat - Greeting your customers where they are

And unlike traditional IVR or chat systems, these agents maintain natural conversation flow across channels, understand intent, use tools for complex tasks and respond in complete context, aware of your organization's policies and data.

The platform handles the complex stuff automatically:

  • Auto-scaling

  • Fallbacks, retries and error handling

  • Real-time monitoring

  • Conversation logging with quality and safety controls

Whether you deploy one agent or a hundred, the platform manages the complexity so your team doesn’t have to.

From Reactive to Proactive: Agents That Take Initiative

Reactive agents, those that answer calls or respond to messages, are only the beginning.

Chris also showcases proactive agents that can complete tasks set by you.

demo_video_reactive

Examples from a medical office perspective includes:

  • Calling patients who missed appointments

  • Sending follow-up messages

  • Reaching out to new patients or leads

You simply describe the task in natural language, and Syllable handles the logic, scheduling, and execution. Your agent speaks with the same voice and tone as your inbound agent, giving every touchpoint a unified, branded experience.

Optimize Every Interaction With Built-In Insight Tools

Once conversations start flowing, the platform helps you instantly learn from them.

The Insights feature uses LLMs to analyze calls at scale. You can create insight tools that:

  • Define what “good” looks like and flags deviations from expected behavior

  • Summarize conversations automatically

  • Detect trends and patterns and core performance

  • Post results directly into your systems

Just like prompts, insight tools require no code - only clear instructions written in natural language.

chris_demo_turn

A Simple, Powerful Way to Bring AI Into Your Organization

This demo is a practical, hands-on look at how enterprises use Syllable to:

  • Automate customer interactions

  • Handle inbound phone, SMS and chat requests 24/7

  • Run proactive outreach campaigns that grow the botton-line

  • Improve performance with clear accountability

  • Deploy safely and confidently at enterprise scale

If you’re exploring how AI agents can begin generating value for your organization, this is the place to start.

Try it for yourself or join our free Wednesday classes.

Build AI agents for every idea.

Check out our demo agents

Take a look at how our agents work in real-world business use cases.