Privacy Policy

Protecting your privacy is of at-most importance for our company, Syllable Corporation , (“Syllable”, “Company”, “us”, “we” or “our”) that makes the Google Action “Cognitive Challenge”, Amazon Alexa skills “Cognitive Challenge”, “Food Diary”, “My CareTaker”, as well as the Facebook Messenger bots “See Food”, “Sleep Diary”, “Chuta Aqui”, “The News Bot”, “Akita”, “Quake Bot”, “NPF Bot”, “Peaceful”, “Mindful Bot”, “India Train Bot”, “Syllable Scheduling”, “Syllable Console”, and “Syllable’s Call Center Application” all collectively referred herein as “the Software”.. This privacy policy (“Privacy Policy”) applies to the Facebook Messenger bots “The News Bot”, “Akita”, “Quake Bot”, “NPF Bot”, “Peaceful”, “Mindful Bot” and “India Train Bot” (the “Software”) and describes the information that is collected, how is it used or not used, with whom is it shared, and other matters related to your personal information.

Summary

Any personal information that you have provided to us while using the software or website will not be used or disclosed unless you have explicitly consented to it. We may use your de-identified data (that cannot be linked to you as an individual) to improve the experience of the software, provide aggregated community statistics, or add features to the software or the website to increase the depth of the offering.

Syllable has no plan to take any of your information and sell it to anyone.

By using the software or website, you agree that we can collect, use, or disclose your personal information according to this Privacy Policy. If you do not agree, you may not use the software or the website.

1.Information Collected by the Software

a. Personal Information

The software running on your devices asks you to provide certain information at the time of signup. This may include your email, postal address, phone number, driver’s license number, password, and other data including but not limited to your date of birth, height, weight, color, eye color and gender. The software uses this data to assist you in specific tasks. Your email may be used to send Electronic Communications occasionally. You may contact us here or postal mail to stop sending any electronic communications.

b. Other Information

The software may ask various questions to you from time to time to better assist you in managing your tasks. This data will help the software to understand you better and provide relevant informational messages from time to time.

2.Information Collected by Us

The software might share some information with us as well

a. Non-identifiable Information

We may collect non-identifiable information such as age and sex. The above content will be associated with a unique ID in our database and cannot be linked with any personally identifying information such as your name, address and email etc. The only time and place where an association can be made between the unique ID and the identity of an individual is on the device where the software is installed, which in turn is protected by the unique identifier. The information collected will be used to improve the offering as it relates to the use and performance of the software. The aggregated information will be non-identifiable. We may use performance data to validate the performance of our software to 3rd parties.

b. Information Messages

The software may generate informational messages from time to time and we may collect them in order to improve the software experience, aggregate them for statistics and reporting. The intent of aggregation is to compare you with the aggregated stats of the community. The aggregated information will be non-identifiable.

3.Disclosure of Personal Information

a. Government Institution

We may disclose to government institutions for a request that is lawful; or to comply with the subpoena or warrant or order made by a court or a body with jurisdiction that compels the release of such information; or to comply with court orders to release such information to a government agency or to protect our rights and property.

b. Outside Contractors

Our employees, consultants and vendors who help in providing business, technical or support services in building and operating the software and the website on behalf of our company may have access to your personal information and your personal information will be treated with the guidelines set forth in this policy.

c. Business Transfers

We may disclose or transfer your user data to another company in case of merger and acquisition of our company or sale of assets of our company. We will require the acquiring agency or organizations to protect the personal information that is consistent with this Policy and applicable law. We may also disclose your information to third parties where we have explicit consent from you or designated by you.

4.Transferring and Storing your Information

The software stores your personal information in an encrypted database on your device. The encryption technology is of high quality and industry accepted. The software may transfer some information to our servers using Secure Socket Layer (SSL). By using the SSL to transfer information from your device to the server appropriate safeguards are there that protect your information being stolen during the transfer. We use a cloud service provider to store information provided by you. The cloud service provider may store information on servers located in North America based on server capacity. Syllable will store non-identifiable information in perpetuity. Your personal information is stored as long as your account is active. After you choose to delete the account or uninstall the software, you may write to us to delete the information from our servers and we will delete it 1 year after receiving such a request. Due to the nature of the Internet and Internet technologies, security and privacy risks cannot be fully eliminated and we cannot fully guarantee that your personal information will not be accessed in ways that are not compliant with this Privacy Policy.

5.Withdrawal of Consent

You may withdraw your consent to the use of your Personal Information at any time by writing to us . Additionally we provide “unsubscribe” links in our Electronic Communications where you can stop receiving any future Electronic Communication from us.

6.Age Restrictions

This software is intended to be used by anybody who is above the age 13 for the purpose of informational and educational convenience only and is meant for personal use. In the event, that the software is being used by a child less than 13 without parental consent, Syllable reserves the right to delete the child’s information in its entirety and revoke the license to use this software and website. If you are above age 13 and using this software for a child who age is below 13, you agree that the child’s information will be stored on your device as well as Syllable’s servers. In case Syllable is made aware that you are not authorized to use this software for a child (under age 13), Syllable reserves the right to delete the child’s information and revoke your license to use the software.

7.Privacy Policy Changes

The privacy policy may be changed from time to time at Syllable’s discretion. We will notify you for any policy changes either by upgrading the version of the software or sending you electronic communication about the policy changes. The data collection and use of information shall be governed by the latest version of the privacy policy. New versions of the policy will be posted on the website. When you receive new versions of the software or updates via email, you should review the privacy policy updates. Your continued use of the software or receipt of email about policy updates will signify your consent to the changes in privacy policy. Syllable will bear no responsibility for any loss or damage caused by the changes in the Privacy Policy.

8.Contact Information

In case of any questions, support, and claims with respect to this agreement or other questions you may reach us at

Syllable Corporation
PO Box 6238
San Jose, CA 95150
info@syllable.ai